At Sorcery Spells and Potions, we want you to love your purchase. If for any reason you are not completely satisfied, you may request a return within 15 days of receiving your order.
Returns
- You have 15 calendar days from the date you receive your item to request a return.
- To be eligible, your item must be:
- Unused and in the same condition that you received it
- In the original packaging
- Proof of purchase (order number or receipt) is required.
Non-Returnable Items
For safety and hygiene reasons, the following items cannot be returned:
- Products that have been opened, used, or tampered with
- Items not in their original condition
- Gift cards or digital products
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, a refund will be processed to your original payment method within 5–10 business days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same product, please contact us first.
Shipping
- You will be responsible for paying your own shipping costs for returning your item.
- Shipping costs are non-refundable. If you receive a refund, the cost of original shipping (if applicable) will be deducted.
- If the return is due to our error (wrong item, damaged product, etc.), we will cover the return shipping costs.
How to Start a Return
To initiate a return, please contact us at with your order number and reason for return. We will provide instructions for sending your item back.